Privacy Policy - Lost & Found Pro

Effective Date: July 2026

1. Information We Collect

We only collect information necessary to operate the service:

• Account Info: Name, email or phone number, and password (encrypted).
• Report Info: Description of lost/found item, city, date, images or videos (optional), and contact information.
• Location Data: Approximate location (city) only. We do not store precise GPS without your explicit consent.
• Device Data: Browser type and language for better display.

2. How We Use Your Information

• To operate the app: display reports, match lost with found, and send notifications.
• To improve the service: analyze the most active countries and cities.
• To communicate: send administrative notifications or messages when needed.

3. Data Sharing

We do not sell your data to any third party. Your contact information is never shown publicly. You choose to share it when a match occurs. The app acts solely as an intermediary to facilitate communication between users.

4. Cookies

We use essential cookies to save your preferences (such as language and dark mode). We do not use tracking or advertising cookies.

5. Third-Party Services

We use the following services to operate the app:

• Google Firebase: For data storage and authentication. Google Privacy Policy
• EmailJS: For sending email notifications. EmailJS Privacy Policy

6. Data Protection

We use SSL/TLS encryption for data transmission. Passwords are stored securely. Data is stored on Google Firebase secure servers.

7. Your Rights

• You can delete your account and all your data completely from within the app (Profile → Delete Account).
• You can request a copy of your data by contacting the administration.

8. User Age

This app is intended for users aged 13 and above. If you are under this age, please do not use the app.

9. Disclaimer

Lost & Found Pro is an intermediary platform to facilitate finding lost items. We are not responsible for the accuracy of information posted by users, nor for any disputes or damages arising from communication between users. By using the app, you agree to these terms.

10. Changes to This Policy

We will notify you of any material changes via an in-app notification. Continued use of the app after changes constitutes acceptance of the updated policy.

11. Contact Us

For any inquiries: eyadrmh@system.com

Lost & Found Worldwide (L&F) © 2025